Privacy Policy

At Afinity Home Cares, your privacy is our top priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our website and home care services. By using our website www.afinityhomecares.com, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information directly from you:

• Your name, phone number, email address, and contact preferences.
• Details about home care needs such as interior care, exterior care, roofing, windows, gutters, lawn, flooring, bathroom, kitchen, fire, security, or appliances.
• Information provided through service requests, inquiry forms, or customer support communication.
• Property details to help us provide accurate home restoration and maintenance solutions.
• Technical data such as IP address, browser type, device identifiers, and website usage behavior collected through cookies and analytics tools.

2. How We Use Your Information

We use your information to:

• Provide tailored home care and restoration solutions based on your needs.
• Generate service estimates and connect you with our expert care teams.
• Send service updates, newsletters, offers, and maintenance tips you subscribed to.
• Analyze user behavior to improve our website performance and service delivery.
• Comply with applicable laws and home service industry regulations.

3. Data Security

We use advanced security measures and organizational safeguards to protect your personal data. However, no method of online transmission is completely secure, so we advise users to exercise caution when sharing sensitive information online.

4. Sharing Your Information

We do not sell your personal information. We may share data with trusted third-party service providers only when necessary to:

• Deliver professional home care and restoration services.
• Facilitate communication via secure platforms or marketing tools.
• Comply with legal requirements or cooperate with regulatory authorities.

All partners and service providers must agree to protect your data and maintain confidentiality in accordance with this policy.

5. Cookies

Our website uses cookies and similar technologies to improve user experience. Cookies help us analyze site traffic, remember preferences, and deliver relevant content. You may disable cookies in your browser settings, but some website features may not function properly as a result.

6. Your Rights

You have the following rights regarding your personal data:

• Access and request a copy of your personal information.
• Correct or update inaccurate or incomplete information.
• Request deletion of your information, subject to legal obligations.
• Opt out of marketing communications at any time.
• Request more details about how your data is used or shared.

To exercise these rights, please contact us using the details provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. By continuing to use our site, you agree to the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Afinity Home Cares
Email: contact@afinityhomecares.com
Phone: +1 (907) 335-3331
Address: 1522 Cohoe Ct, Kenai, Alaska 99611, USA

By using our website, you consent to the collection, use, and sharing of your information as outlined in this Privacy Policy.